PRODUCT POLICY & CATALOG COMPLIANCE
MyTechCart — Operated by Insysd Corporation Private Limited
Effective Date: September 2026 | Version 2.0
1. Overview & Scope
This Product Policy outlines the quality benchmarks, catalog standards, licensing structures, delivery terms, and customer rights governing all products listed on MyTechCart (https://mytechcart.com/), operated by Insysd Corporation Private Limited ("Company", "we", "us", or "our").
By browsing, listing, or purchasing any product on MyTechCart, you acknowledge and agree to comply with this Product Policy alongside our Terms & Conditions, Privacy Policy, and Refund Policy.
2. Nature of Listed Products (100% Digital Inventory)
MyTechCart is an exclusive digital marketplace and repository. We specialize purely in electronic, downloadable, and cloud-accessible assets:
· Permitted Digital Categories: Digital e-books, Canva and graphic templates, vector designs, presentation decks, website themes, PHP scripts, digital video bundles, curated prompt libraries, educational guides, and masterclasses.
· Zero Physical Inventory: No physical goods, hardware, printed media, or tangible parcels are offered, stored, or shipped. Customers will not receive any physical package via postal or courier service.
3. Pricing Transparency & Multi-Currency Standards
In strict alignment with advertising transparency requirements (such as Google Ads Misrepresentation Rules and Meta Advertising Standards), pricing on MyTechCart is clear, upfront, and fully disclosed:
· Supported Currencies: Prices are explicitly quoted and billed in United States Dollars (USD - $), Indian Rupees (INR - ₹), Euros (EUR - €), British Pounds (GBP - £), or other recognized currencies selectable via the platform's currency converter.
· No Hidden Checkout Fees: The price displayed on the product detail page and in the cart represents the full item cost. Any applicable gateway processing fees or statutory taxes are explicitly itemized prior to final payment authorization.
· Price Uniformity: Promotional discounts, coupon deductions, and price strike-throughs represent legitimate comparative pricing. Price changes do not affect orders that have already been confirmed.
4. Instant Electronic Delivery & Access Mechanism
· Instant Fulfillment: Because all items are electronic, products are fulfilled immediately upon successful payment confirmation. Customers are automatically provided with direct download access via an on-screen order confirmation page and an automated email containing download links.
· File Formats & System Compatibility: Product pages explicitly specify file types (e.g., .PDF, .ZIP, .MP4, .JSON, Canva template links, HTML/PHP archives) and software requirements. Buyers are responsible for ensuring compatible hardware and software before completing purchase.
· Download Availability & Retrieval: Download links remain active in the buyer's account dashboard. If a download link expires, fails to initiate, or delivers a corrupted file, buyers can request a validated replacement link via [email protected] within 48 hours of purchase.
5. Product Authenticity, Intellectual Property & Anti-Piracy
MyTechCart enforces strict copyright, trademark, and intellectual property compliance across all digital assets:
· Proprietary & Original Content: Products created or curated directly by MyTechCart are licensed under standard digital usage terms.
· Private Label Rights (PLR) & Resell Rights (MRR): Where products are explicitly advertised with Resell Rights or PLR, buyers receive only the license terms stated in that specific product listing. Resell rights do not grant ownership of underlying trademarks.
· Prohibited Listings: The platform strictly prohibits pirated content, unauthorized copies of copyrighted textbooks or commercial media, scraped proprietary test materials, nulled scripts containing malware, or items violating third-party intellectual property.
· DMCA Notice & Takedown: Any intellectual property owner who identifies an unauthorized listing may file an expedited DMCA Notice to [email protected]. Infringing content will be investigated and removed within 24–48 hours.
6. Product Licensing & Usage Rights
Every purchase grants a non-exclusive, non-transferable digital license governed by the tier specified on the listing:
· Standard Personal / Commercial License: Permits the buyer to use the digital asset for personal projects or internal business operations. Reselling, distributing, or sub-licensing the raw digital file is strictly prohibited.
· Extended / Commercial Resell License (PLR): Permits modification, rebranding, and distribution strictly within the scope detailed in the product documentation provided with the download.
7. Returns, Refunds & Resolution Guidelines
To protect both creators and consumers in digital transactions:
· General Final Sale Rule: Because digital downloads cannot be physically 'returned' once delivered and accessed, sales are generally non-refundable once download links are provided.
· Verifiable Refund Criteria: Refunds or store credits will be promptly granted if: (1) The digital file is technically corrupted, missing critical components, or cannot be accessed, and our support team is unable to provide a functional replacement within 72 hours; or (2) The buyer was charged duplicate times due to a payment gateway processing error.
· Filing Timeline: Refund claims must be submitted to [email protected] within seven (7) business days of purchase with order details and proof of the defect.
8. Seller Responsibilities & Platform Moderation
If a creator or vendor submits digital products for distribution on MyTechCart, they must adhere to the following obligations:
· Truthful Marketing: Product titles, previews, thumbnails, and descriptions must accurately reflect the exact contents and file formats included in the bundle.
· Malware & Safety Screening: All scripts, archives, and files must be free from malicious code, backdoors, adware, or spyware.
· Account Enforcement: Any seller found misrepresenting products or uploading unauthorized third-party content will face immediate catalog removal and permanent account termination.
9. Customer Support & Inquiry Resolution
For order assistance, file extraction support, licensing questions, or policy clarifications, our support team is directly reachable through verified channels:
· Platform Name: MyTechCart (https://mytechcart.com/)
· Operating Entity: Insysd Corporation Private Limited
· Direct Support Email: [email protected]
· Response Timeframe: Within 24 business hours (Monday – Saturday | 10:00 AM – 6:00 PM IST)