Refund Policy for MyTechCart
At MyTechCart, we strive to ensure customer satisfaction with every purchase. Please review our refund policy below.
Digital Products
- No Refunds: Due to the nature of digital products, all sales are final. Once a digital product is delivered and downloaded, we cannot offer refunds or exchanges.
- Download Recommendation: We strongly recommend that you download your digital product as soon as you receive the link from us. This helps ensure that you have immediate access to your purchase and avoids potential issues with access later on.
Physical Products
- Eligibility for Refunds: You may request a refund for physical products within 30 days of receiving your order, provided the items are unused and in their original condition.
- Return Process: To initiate a refund for physical products:
- Contact our customer service at [email protected] to request a return authorization.
- Ship the product back to us with all original packaging.
- Once we receive the returned item, we will process your refund within 7-10 business days.
Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Downloadable software products
- Items marked as final sale
Defective or Incorrect Items
If you receive a defective or incorrect item:
- Please contact us immediately at [email protected].
- We will cover return shipping costs and issue a full refund or replacement.
Changes to This Policy
MyTechCart reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.
Contact Us
For any questions regarding our Refund Policy, please reach out to our customer service team at [email protected].
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